How To Manage A Team Remotely

Managing a team remotely, whether they are spread across different locations or working from home, presents unique challenges. Unlike in-person interactions, remote leadership requires deliberate strategies to foster personal connections and ensure productivity.

“The beauty of remote work is the flexibility it offers,” says Nicole Wood, CEO and co-founder of career coaching company Ama La Vida. “However, maintaining that personal connection requires extra effort.”

Here are some key strategies to help you lead effectively and create a strong connection with your remote team:

1. Discuss Communication Preferences

Finding the right balance in communication is crucial. Too little contact can leave employees feeling disconnected, while too much can feel like micromanagement.

• Determine Preferences: Understand whether your team members prefer frequent updates or less frequent, more detailed communications. For instance, some may benefit from bi-weekly video conferences, while others might need additional touchpoints through email.
• Customize Approach: Tailor your communication methods to suit individual needs and work styles.

“Listening and communication skills are vital here,” says Nancy Colasurdo, a writer and life coach.

2. Embrace Video Calls

Seeing faces helps build relationships and adds context that phone calls or emails can't provide.

• Schedule Regular Video Conferences: Aim for at least monthly video calls using platforms like Zoom to ensure everyone feels engaged and connected.
• Visual Context: Facial expressions and body language can enhance understanding and foster stronger connections.

“Monthly video conferences are crucial for maintaining personal connections,” advises Alexandra Levit, workplace expert and author.

3. Prioritize Phone Calls for Sensitive Matters

For delivering important feedback or discussing sensitive topics, a phone call is often more effective than email.

• Choose the Right Medium: If the news is significant or could be misinterpreted, opt for a phone call instead of written communication.
• Avoid Misunderstandings: Phone conversations can convey tone and nuance that emails might miss.

“Email can be terse and misunderstood. It’s important not to rely solely on it,” warns Halpern.

4. Be Mindful of Time Zones

Respecting time zones demonstrates consideration and can prevent frustration.

• Schedule Thoughtfully: Avoid setting meetings or sending emails during inconvenient hours for your team members.
• Flexible Timing: Ensure that you accommodate different time zones and communicate expectations clearly if you send messages outside regular hours.

“Sensitivity to time zone differences is crucial,” says Nancy Halpern, executive coach.

5. Utilize Available Technology

Leverage tools like Slack for real-time communication to mimic the spontaneous interactions of an office environment.

• Instant Messaging: Use platforms that facilitate quick, informal communication.
• Find What Works Best: Choose technology that fits your team’s needs and communication style.

“Tools like Slack help replicate the ease of office interactions,” notes Nicole Wood.

6. Schedule In-Person Meetings When Possible

Even occasional face-to-face interactions can strengthen relationships and boost team cohesion.

• Quarterly Meetups: Aim to gather the team in person once a quarter, if feasible.
• Travel for Face Time: If travel budgets permit, make in-person meetings a priority.

“Nothing truly replaces the in-person experience,” emphasizes Nicole Wood.

For further insights, visit Monster to explore more strategies on managing remote teams effectively.

Feel free to ask questions or share your experiences in the comments section!