HR Managers: Avoid These Mistakes When Interviewing

I often wonder why HR personnel can sometimes come across as harsh or unapproachable during interviews. Initially, I thought being tough was the right approach, but my perspective has since evolved, and I want to share this with you.

Certainly, in some cases, the nature of the job might necessitate challenging scenarios to test a candidate's resilience or patience. While role plays and tough questioning can be relevant, the overall tone of the interview should remain respectful and considerate.

I recall a particular interview where a candidate asked a question I found less than ideal. I repeated the question to illustrate how it sounded, and while I managed to keep my composure, my manager, who knew me well, noticed my irritation. After the interview, he gave me some valuable advice:

“Do not make any candidate feel less human or uncomfortable during interviews. While you're seeking the best candidate, remember that the best candidates are also choosing you.”

Over time, I've learned that being excessively tough on candidates doesn’t necessarily yield better results. Instead, it can be exhausting and counterproductive. A calm, friendly atmosphere often leads to more effective and efficient interviews.

Here are some effective strategies I observed and now recommend:

1. Be Friendly: Approach the interview with warmth and openness.
2. Show Genuine Interest: Take a real interest in the candidate's background and experiences.
3. Ask Meaningful Questions: Inquire about the significance of their names or personal stories to understand them better.
4. Listen Actively: Allow candidates to fully express themselves before responding. This demonstrates respect and helps you gauge their true personality.
5. Respect the Candidate: Recognize that recruiting is a privilege. Your role is to assist, not to intimidate.

The common mistake among many HR professionals, particularly in a challenging job market, is being unkind or dismissive. If this describes your approach, consider changing it.

What I Noticed Differently in Candidates in a Respectful Interview Environment:

1. Authenticity: Candidates are more likely to present their true selves in a positive atmosphere.
2. Sense of Pride: A respectful environment gives candidates a sense of importance.
3. Inquisitiveness: They feel comfortable asking questions about the role and company.
4. Appreciation: Candidates may express gratitude for a well-conducted interview.
5. Positive PR: The interview experience can enhance the company’s reputation, contributing to better public relations.

Adopting a more respectful and engaging approach not only improves the interview experience for candidates but also positively impacts your organization’s reputation.